Category: customer experience

The Ultimate Summer To-Do List for Your Screen-Printing Shop

Some shop owners think summer is when things slow down. Other shops use these three months to tune up their marketing, sales and workflows so they have a competitive advantage heading into fall. What’s your plan?

This is a good time to jumpstart your plans, after the wild pandemic ride we’ve had. You’re also in good company. Right now, 64% of entrepreneurs and SMBs say their businesses can survive more than a year under current business conditions, as the wave of shutdowns and bankruptcies finally ease after COVID-19, a CNBC and SurveyMonkey Small Business Survey shows. That percentage is rising, up from 55% in the first quarter. The survey also found that 34% think current business conditions are good and poised for growth.

We asked a bevy of experts what smart SMBs do during the slower months to rev their business up for the fall. From starting to use video in your social media to planning your holiday sales campaigns to revamping your getting-paid policies, check out our ideas for the ultimate shop summer to-do list of bottom-line-boosting strategies to get on your calendar now.

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Ready to Be a Screen-Printing Rockstar? Try Out These Tips & Techniques

Whether you’re a newbie screen printer or an industry O.G. who knows most of the things, it’s always a smart idea to see what other printers are doing in their shops. We asked around to get some of the freshest technique tips and artwork tricks.

From block-style fonts to weathered overlays to patch-style graphics, industry experts weigh in on what their athletic and corporate clients want in 2021. 

Plus, have you thought about creating a retro-appeal halftone with one ink color? Or removing the white underbase on certain elements of a design for a tonal effect? Some of the best screen printers out there share their insider tips for stunning prints. 

And of course, since masks aren’t going anywhere for awhile, we’ve got a great primer from a mask-printing guru on how to do it right, for maximum art appeal and breathability. So let’s dive in!

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Yes, You Can Hit #NewRevenueGoals With Virtual Selling

2020 might have been the year of the #ZoomCall, but smart decorators are making 2021 the year of #VirtualSelling. Did you know that 62% of salespeople say it’s a challenge for them to sell virtually? Since online selling isn’t going anywhere fast, it’s time to learn the ins and outs of apparel and hard goods selling in cyber space like a pro.

When buyers interact with salespeople in a virtual space, there are four factors that have the biggest sway, the RAIN Group reports, on whether they purchase or not:

  • Leading a comprehensive discovery of their concerns, wants and needs (71%)
  • Showing what’s possible or how to solve a problem (68%)
  • Simply listening (68%)
  • Making the ROI on their purchase crystal clear (68%)

“A big part of virtual selling is building trust,” says Satya Purna, CEO of ZAG Studios. “Take time at the start of the meeting to build rapport, understand what’s going on in their life and build a personal connection—before talking about business.”

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